Service Delivery Policy

Nature of Services

Cyber Syntric Private Limited provides digital and service-based offerings only. We do not sell or ship any physical products. All services are delivered in one or more of the following formats:

• Digital access through the Cyber Syntric platform or dashboard
• Subscription-based access to tools, features, or AI-powered services
• Engagement with third-party cybersecurity service providers
• Electronic communication, reports, or scheduled virtual sessions

Service Activation & Access

Service access or delivery is initiated after successful payment confirmation and account registration. Depending on your selection, service delivery timelines may vary:

• Platform access may be granted immediately upon payment
• Service provider engagement may begin within a defined onboarding period
• Delivery timelines may vary based on service scope, complexity, and provider availability

Third-Party Service Delivery

Cyber Syntric acts as a marketplace and facilitation platform. Services listed by third-party providers are delivered directly by the respective providers.

• Cyber Syntric does not control specific delivery timelines
• We do not guarantee service outcomes or results
• Provider availability and performance are not guaranteed by Cyber Syntric

Delays & Exceptions

Service delivery may be delayed due to various factors, and we will make reasonable efforts to communicate updates:

• Incomplete or incorrect user information
• Delays in onboarding or approvals
• Technical issues or force majeure events
• Third-party provider unavailability

No Physical Shipping

As all offerings are digital or service-based, no physical shipping, logistics, or courier services are involved. All delivery is conducted electronically through our platform.